Terms of Service

1. Acceptance of Terms

By downloading, installing, or using the Manch mobile application ("App") or accessing our website at manch.spot ("Website"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use Manch.

These Terms constitute a legally binding agreement between you ("User," "you," or "your") and Manch ("we," "us," or "our"), a brand of AECORD One Private Limited.

2. Eligibility

To use Manch, you must:

• Be at least 13 years of age
• Have the legal capacity to enter into these Terms
• Not have been previously suspended or removed from the platform
• Comply with all applicable local, state, national, and international laws

If you are between 13 and 18 years of age, you must have parental or guardian consent to use Manch.

3. Account Registration

Account Creation

To access most features, you must create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Keep your password secure and confidential
• Accept responsibility for all activity under your account
• Notify us immediately of any unauthorized use of your account

Account Security

You are responsible for maintaining the confidentiality of your login credentials. Manch will not be liable for any loss or damage arising from your failure to maintain the security of your account.

4. Platform Services

Manch provides the following services:

• Karaoke Singing: Access to a library of 10M+ songs with backing tracks and synchronized lyrics
• Live Events: Host or join real-time karaoke events with queue management and audience interaction
• Recording: Record, save, and share your karaoke performances
• Discovery: Browse songs by language, genre, mood, and AI-powered recommendations
• Social Features: Follow users, like performances, and interact with the community
• Coins Economy: Purchase coins, send gifts, and earn from hosting events

We reserve the right to modify, suspend, or discontinue any part of the service at any time with reasonable notice.

5. User Conduct

You agree not to:

• Use Manch for any illegal or unauthorized purpose
• Harass, abuse, threaten, or intimidate other users
• Post or transmit obscene, offensive, hateful, or discriminatory content
• Impersonate any person or entity
• Spam, solicit, or advertise without authorization
• Attempt to gain unauthorized access to other users' accounts or our systems
• Use bots, scrapers, or automated tools to access the platform
• Interfere with or disrupt the App's functionality or servers
• Upload malware, viruses, or other harmful code
• Manipulate the coins economy through fraudulent means
• Create multiple accounts to circumvent bans or restrictions

Violation of these rules may result in account suspension or permanent ban at our sole discretion.

6. User Content

Your Content

You retain ownership of content you create on Manch (recordings, profile information, comments). By posting content, you grant Manch a non-exclusive, worldwide, royalty-free license to use, display, reproduce, and distribute your content within the platform for the purpose of operating and improving the service.

Content Moderation

We use automated systems and human review to moderate content. We reserve the right to remove any content that violates these Terms or our community guidelines without prior notice. Content moderation decisions are made at our sole discretion.

Reporting

You can report inappropriate content or behavior through the App's reporting feature or by contacting support@manch.spot.

7. Intellectual Property

Manch IP

The Manch app, website, brand, logo, design, and all associated intellectual property are owned by Manch. You may not copy, modify, distribute, or create derivative works from our intellectual property without written permission.

Music Licensing

Songs available on Manch are provided through third-party music services and licensing agreements. You may use these songs only within the Manch platform for personal, non-commercial karaoke purposes. You may not download, redistribute, or commercially use any music content from Manch.

Copyright Claims

If you believe content on Manch infringes your copyright, please contact us at support@manch.spot with details of the alleged infringement. We will respond to valid copyright claims in accordance with applicable law.

8. Coins & Payments

Purchasing Coins

• Coins are a virtual currency used within Manch
• Coins can be purchased through the App using supported payment methods (Razorpay)
• All coin purchases are final and non-refundable unless required by applicable law
• Coin prices are displayed in Indian Rupees (INR) and include applicable taxes

Using Coins

• Coins can be used to send gifts to performers and hosts during events
• Coins have no real-world monetary value outside of Manch
• We reserve the right to modify coin values, pricing, and exchange rates

Earning and Withdrawals

• Hosts can earn coins through events and gifts from their audience
• Earned coins can be withdrawn to a linked bank account once the minimum threshold is met
• Withdrawals are processed within 7 business days
• Manch may deduct applicable fees and taxes from withdrawals
• Fraudulent earning activity will result in forfeiture of coins and account suspension

9. Event Hosting

As an event host on Manch, you agree to:

• Manage your event responsibly and maintain a welcoming environment
• Not discriminate against participants based on any protected characteristic
• Comply with all applicable laws regarding public performances and events
• Not use events for unauthorized commercial purposes, advertising, or solicitation
• Respect the queue and ensure fair participation for all attendees

Manch is not responsible for interactions between hosts and participants during events.

10. Subscriptions

Manch may offer premium subscription plans with additional features for hosts:

• Subscriptions auto-renew unless cancelled before the renewal date
• You can cancel your subscription at any time through your device's app store settings
• Refunds for subscriptions are handled according to the policies of Apple App Store or Google Play Store
• We reserve the right to modify subscription pricing with 30 days' notice
• Trial periods, if offered, are limited to one per user

11. Termination

By You

You may delete your account at any time through the App settings. Upon deletion, your account data will be removed as described in our Privacy Policy.

By Manch

We may suspend or terminate your account if you:

• Violate these Terms or our community guidelines
• Engage in fraudulent or illegal activity
• Create a risk or legal exposure for Manch
• Have been inactive for an extended period (12+ months)

We will provide notice before termination when reasonably possible, unless immediate action is required to protect users or the platform.

Effect of Termination

• You lose access to your account and all associated data
• Unused coins will be forfeited (unless required otherwise by law)
• Pending withdrawals may be processed or cancelled at our discretion
• These Terms survive termination to the extent necessary

12. Disclaimers

Manch is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to:

• Merchantability or fitness for a particular purpose
• Uninterrupted, error-free, or secure operation
• Accuracy or completeness of content (song lyrics, metadata)
• Compatibility with all devices or operating systems

We do not guarantee the availability of any specific song, feature, or service at any time.

13. Limitation of Liability

To the maximum extent permitted by applicable law, Manch shall not be liable for:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Damages arising from user interactions, events, or third-party conduct
• Service interruptions, data loss, or security breaches beyond our reasonable control

Our total liability for any claim arising from these Terms shall not exceed the amount you have paid to Manch in the 12 months preceding the claim, or INR 5,000, whichever is greater.

14. Governing Law & Disputes

These Terms are governed by the laws of India. Any disputes arising from these Terms or your use of Manch shall be resolved through:

• Informal Resolution: Contact us first at support@manch.spot. We will attempt to resolve the dispute within 30 days.
• Arbitration: If informal resolution fails, disputes shall be settled by binding arbitration in accordance with Indian law.
• Jurisdiction: The courts of India shall have exclusive jurisdiction for any matters not subject to arbitration.

15. Indemnification

You agree to indemnify and hold harmless Manch, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:

• Your use of the App
• Your violation of these Terms
• Your violation of any third-party rights
• Content you create or share on Manch

16. Changes to These Terms

We may update these Terms from time to time. When we make changes:

• We will update the "Effective Date" at the top of this page
• Material changes will be communicated via in-app notification or email
• Continued use of Manch after changes constitutes acceptance of the updated Terms
• If you disagree with the changes, you should stop using Manch and delete your account

17. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Manch regarding the use of the App and supersede all prior agreements.